Our secure shopping cart is data
encrypted. We use aLevel 1 PCI Compliantservice
that uses 256-bit SSL certificates to keep order details secure. In otherwords,
your privacy is very important to us and we make sure it stays private.
We are unable to make changes to any product(s) after the order has been placed. If you need to change an item and your order has not shipped, please reach out to our Customer Service team to cancel your order, so that you can place a new order for the items you would like.
All of our products are produced and shipped out from within the United States. Delivery times after your order has shipped are listed below:
United States: 3-8 business days
Internationally: 8-14 business days.
Some international shipping carriers are experiencing delays due to the effects of Covid-19. These delays may impact package tracking information and extend delivery times. For updates on how long it may take an shipment to reach your country click here:https://passportshipping.com/service-alerts
Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under €135 and orders to the EU for orders €150 and Under.
Everyone's skin is unique and sometimes a reaction to a new product can occur. Please know that this is fairly typical when introducing your skin to something new. When you begin using a new product, or regimen, your skin can acclimate to new ingredients in a variety of ways. Redness, drying of the skin and tingling can all be very common responses to unfamiliar ingredients.
Many of our products extract skin impurities and bring them to the surface. This can cause breakouts in the beginning stages, but will quickly resolve itself after continued use.
There is also a chance that you could be using the product incorrectly, or be using two products that are not suitable together. Please Contact Us and we'll be happy to help you determine the issue.
If no issue can be found, we will always honor our 60-day money back guarantee!